Nicole at Sunrise
Toyota: "I am a service receptionist for a very busy auto
dealership in Long Island, NY. On an average day we
service upwards of 100 to 150 cars a day. Each day I
have to confirm the appointments that are coming in
for the following day. It would take me hours and was
extremely monotonous and painstaking. I couldn’t get
anything else done because I was on the phone all
day. One of my fellow employees came across Voicent’s
website which offers several programs that confirm
appointments.
We downloaded the free version and tried it out.
We were impressed and immediately purchased the
software that best suited our needs. I can’t bear to
part with it!! It takes just a few minutes to set
everything up and it frees up the rest of my day.
It’s so easy to use and when we had questions, the
staff was extremely helpful and knowledgeable. This
is such a great program to have! Thank you!"
This automated dialing
software is for reaching people by phone with
personalized messages. It offers live call
transfer feature by allowing using touch-tone
key (press 1, press 2) options. This
feature-rich and easy-to-use software is ideal
for telephone notifications and
communications;
phone-tree campaign; business service
reminders; and church, school events
notifications and debt collection. More on
Autodialer
An affordable predictive dialing software that
can help you to increase productivity and to
improve campaign bottom-line. When a live person
answers the phone, it displays window screen pop up
with recipient's information. It can also automatically leaves
voice messages on answering machine. The system can
also record conversations. More on
Predictive Dialer
An
easy-to-use appointment
scheduling and automatic
telephone reminder software
specially designed for medical
practice and office
professionals to keep customers'
appointment on time and reduce
no-shows . Customers can
confirm, reschedule appointment
or even transfer to the office
receptionist by pressing a touch
tone key. More on
Appointment Reminder
FlexPBX
offers features including auto attendant, call
transfer, call forwarding, call waiting, music on
hold, customize designed extensions, and much more.
Flex PBX answers incoming calls like human receptionists.
It processes and transfers calls to responsible
parties. It is your virtual receptionist. It is
ideal for small business and large business alike
with limited resource handling incoming calls. More
on PBX
IVR Studio is an Interactive Voice
Response system
designed to deliver a high quality
caller experience for
any organization by simplifying business
integration and increasing flexibility. IVR
Studio ensures professional and
interactive communication with your callers
and quicker resolution of issues.
More on
IVR
Telephony CRM is
a customer relationship management
(CRM) solution specifically designed to manage
all telephone interactions with customers.
Voicent Telephony CRM enables you to create
and maintain a clear picture of customers in
order to be more productive and more
profitable. More on
Telephony CRM
Text-to-Speech Plug-In supports SAPI based TTS
engine in all languages. It is
ideal for personalize your phone messages. More on
Text-to-Speech Plug-In
An
bulk emailing software sends thousands of emails one
by one with personalized message addressed to each recipient.
Ideal for email marketing, customer communication, event notification, and email newsletter publishing.
Even better, it handles bounced and unsubscribe
emails automatically. More on
Broadcast By Email
Open Voice XML standard development platform for your
telephony program applications. Create your own inbound and
outbound applications without low level telephony
programming. More on
VoiceXML Gateway
