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Archive for the 'Support Archive' Category
Tuesday, December 11th, 2007
The number of phone lines is determined by your computer’s PCI slot.
Voicent software can support unlimited phone lines. The restriction is
limited PCI slots on each computer. For large group of phone lines, you
need to consider using mulitple computers with networking. This is
our enterprise edition od BroadcastByPhone.
For your integration, you can check out more developer’s information
at […]
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Wednesday, November 28th, 2007
The modem have two RJ-11 phone jacks: One is “LINE” jack. The other is
“PHONE” jack. The “LINE” jack connects to the phone line for outbound call.
The “PHONE” jack connects to a phone as inbound call. For
more information on setup voice modem, see FAQ #6 at http://voicent.com/support
The license is unlimit time. You can transfer the license […]
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Tuesday, November 20th, 2007
Voicent BroadcastByPhone professional version has interactive
touch tone response feature that allow the customer to respond
by pressing a touch tone. For detailed feaure listing and comparison,
see http://voicent.com/autodialer_pricing.php
>
> Will any of your systems make the outbound call and then let the potential
> customer leave a message that they\’re interested?
>
>
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Friday, November 16th, 2007
Yes, you can do that with Voicent BroadcastByPhone professional
version. First you can generate a phone list from
173 364 0000 through 173 364 9999. Then click on the program ->
List -> Check do not call list. It will take out all the phone
numbers in the do not list from the list you just generated.
For detailed product […]
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Monday, November 5th, 2007
Voicent software system dials through analog phone lines. In order to dial
32-48 phone numbers simultaneously, you must have equivelant
number of phone lines available.
If however, you can dial 32-48 phone number within 5 minutes, then
you can reduce the number of phone line required to 5-10 lines.
If you have only one phone line, then you can dial […]
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Monday, November 5th, 2007
In order to test the product properly, you must have a campatible
voice modem that works with the software. If you can not find on at your
place, you may order one at http://www.voicent.com/store.
We ship voice modem internationally.
>
> Hi We are interested in your Broadcast by Phone as our messaging system for. But I have downloaded […]
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Thursday, September 6th, 2007
Please see deatiled product demo, product brochure
and pricing, feature listing is at
http://voicent.com/appointment-reminder-phone.php
> I would like pricing and capacity information regarding your voice reminder
> package. Interested in using this system to remind customers of past due
> utility bills.
>
>
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Thursday, September 6th, 2007
1. Yes, only professional/enterprise version has interactive feature.
2. Yes, you can upgrade. It is $299 to upgrade later. Upgrade
can be purchased any time at http://voicent.com/store/autodialer_upgrade.php
>
> Two Questions:
> 1. with the standard edition, can a person answering the phone use their
> phone keypad to confirm an appointment and other \’interactive\’ numbers?
> Your […]
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Thursday, September 6th, 2007
Voicent AutoRemdiner Enterprise version will meet your requirement. You
can setup AutoReminder system on one computer and all three office can
access to the appointment information.
You can look at the product information, feature comparison, online
demo and pricing at http://voicent.com/appointment-reminder-phone.php
Also feel free to download and test the software before you buy
at http://www.voicent.com/download. There is no expiration date
on trial.
> […]
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Friday, August 31st, 2007
Voicent BroadcastByPhone professional version can do what you need.
The computer can dial a list of phone numbers and hang up once answered.
This is archived by provide an empty .wav file (no recording). The
call status is displyed next to the phone number after the call is made.
Feel free to download and try the program before you […]
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