Archives
- May 2013 (1)
- January 2013 (1)
- September 2012 (1)
- August 2012 (2)
- July 2012 (1)
- June 2012 (3)
- May 2012 (4)
- April 2012 (1)
- March 2012 (1)
- February 2012 (2)
- January 2012 (4)
- December 2011 (2)
- November 2011 (1)
- October 2011 (5)
- September 2011 (5)
- August 2011 (54)
- July 2011 (23)
Recent Comments
- Jeanne Thompson on New Voicent publication: How VoIP helps build Call Centers faster, cheaper and better
- Hellen Ramirez on Bandwidth has two numbers to care about
- new to this dialer software on Automatically “check in” with customers every month
- Voicent Customer Service on Have a complaint about Voicent?
- Larry on Have a complaint about Voicent?
Category Archives: Business
Voicent introduces subscription service for Call Center software suites
Voicent has announced that its targeted Call Center product suites are now available through an on-demand subscription service. The subscription service is part of Voicent’s innovative, managed alternative to Call Center hosting. Using Voicent’s managed approach to Call Center sourcing, … Continue reading
Posted in Business, Call-center management, technology, Voicent, VoIP
Leave a comment
A Voicent complaint that made us smile
We never, ever, ever want our customers to be unhappy, but we did receive an emailed complaint from a client recently that inspired a brief, but proud, smile. The note wasn’t written angrily, but the writer was clearly perturbed. It … Continue reading
Posted in Automated appointment reminders, Business, technology, Voicent, VoIP
Leave a comment
Voicent achieves professional-grade Call Center scalability with 8.5 release
We have always expressly designed our software solutions to be affordable for small business owners. And that’s still true, today. But, with our 8.5. release, Voicent has managed to achieve a level of scalability that enables its use in … Continue reading
Posted in Business, Call-center management, Voicent
Leave a comment