Voicent achieves professional-grade Call Center scalability with 8.5 release
We have always expressly designed our software solutions to be affordable for small business owners. And that’s still true, today. But, with our 8.5. release, Voicent has managed to achieve a level of scalability that enables its use in … Continue reading
Voicent introduces Call Center Manager software
Users of Voicent Communication’s popular AgentDialer predictive dialer will be interested in the Mountain View, CA VoIP software developer’s new companion product that automates Call Center regulatory compliance, eases Agent training and helps measure and improve Call Center efficiency. Voicent’s … Continue reading
Voicent introduces subscription service for Call Center software suites
Voicent has announced that its targeted Call Center product suites are now available through an on-demand subscription service. The subscription service is part of Voicent’s innovative, managed alternative to Call Center hosting. Using Voicent’s managed approach to Call Center sourcing, … Continue reading