Category Archives: VoIP

A Voicent complaint that made us smile

We never, ever, ever want our customers to be unhappy, but we did receive an emailed complaint from a client recently that inspired a brief, but proud, smile. The note wasn’t written angrily, but the writer was clearly perturbed. It … Continue reading

Posted in Automated appointment reminders, Business, technology, Voicent, VoIP |

Apple getting new VoIP product and app

Voice Over IP solutions provider magicJack VocalTe,c announced it will launch two new products, magicJack PLUS and magicJack APP for Apple products and the PC next month. The addition of magicJack PLUS and magicJack APP will help magicJack VocalTec expand its customer base. The … Continue reading

Posted in Business, technology, VoIP |

ATIS objects to FCC extensions of VoIP rules

The Federal Communications Commission’s proposed extension of rules regarding outage reporting to VoIP and ISPs providers has met with opposition from The Alliance for Telecommunications Industry Solutions, according to a TMCnet blog post written by contributing editor Mini Swamy. “As the … Continue reading

Posted in technology, VoIP |