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    Archive for the 'IVR General' Category

    Purchase Question

    Tuesday, March 9th, 2010

    We’ve got a couple of questions for you… If we choose to buy one line now, then in a few months want an additional one… will we have to pay full price as if we were buying a separate line, or can we add it along with our other one and still receive the discount?
    You […]

    Use Neospeech with TTS plug-in

    Tuesday, February 9th, 2010

    we purchased neo speech text to speech engine, looking for integration with gateway. Neospeech comes with it’s own text to speech engine. I would like to know how to apply plugins.
    That should be easy.
    Install the Neospeech software, reboot. Open Voicent Gateway, select Setup > Options > text-to-speech, then select the voice provided by Neospeech.

    VOIP penetration

    Tuesday, February 2nd, 2010

    The following is reported by In-Stat.
    VoIP penetration among US businesses will increase rapidly over the next few years, reaching 79% by 2013, compared to 42% at the end of 2009, reports In-Stat.
    VoIP adopters have a good understanding of the cost savings associated with VoIP, and have oriented their limited budgets to optimizing efficiency and savings […]

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