Category Archives: IVR General

General IVR Information

Use speech recognition in IVR application

Posted on November 14, 2011

How exactly is the speech recognition implemented in speech command? Does one have to call the sapisvr.exe under ‘run command’ ? I cannot find a way to do this this with parameters. Or how to feed whatever is spoken to … Continue reading →

Posted in IVR General |

Configure Voicent to use Avaya IP office

Posted on December 20, 2010

I have purchased inbound Enterprise package. Now I have Avaya IP office. So incoming call is coming to Avaya IP office i want to redirect that call to Voicent gateway. please tell me what configuration need to be done in … Continue reading →

Posted in IVR General, VOIP |

Voicent IVR Twitter

Posted on April 16, 2010

We are starting twittering on twitter. Follow us @voicent_twits

Posted in IVR General |