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Category Archives: IVR Usage
Neighborhood Crime Watch Application
Will any version of Broadcast By Phone (maybe the Professional version?) allow me to record a caller’s phone message, and then broadcast that message out to a list of phone numbers? If so, can the callers be restricted via a … Continue reading
Posted in IVR Usage, Outbound IVR
IVR Application Logs
Are there any reports available for IVR to indicate which selections callers are making when they reach the line? I have not located any logs that would help. Yes, you can generate report for your IVR application. What you do … Continue reading
Posted in IVR Usage
Identify Caller ID in IVR Application
I have 3 questions regarding IVR Studio Enterprise Edition. 1) If I were to enable multiple inbound lines, what is the maximum number of lines supported for the above product? The number of lines the software can handle is determined … Continue reading