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    Archive for the 'Outbound IVR' Category

    Outbound call message

    Thursday, March 18th, 2010

    I just had a couple of questions regarding your product which I hoped that you could help with.
    1. How do I change the default anouncements that are used in the system.
    If you are talking about the message played for incoming calls, you can turn it off. Go to Voicent Gateway > Setup > Options > […]

    Develop using Voicent Platform

    Wednesday, February 24th, 2010

    Hi, I’m wondering if it’s ok to use your product to develop with? The gateway and xml products? If not, what product do you recommend I use? I’m wanting to develop with Real Basic which has a way to interact with HTTP protocols, etc, and I want to develop for outbound calling and sell the […]

    Call extensions

    Tuesday, February 23rd, 2010

    I need to call phone number with extension. I saw in knowledge base that I can add ,,,, to add pause. For example to get to extension 366, I can do 1-800-456-5678,,,,,366. I tried yesterday with skype, but does not work. Skype says 1-800-456-5678366 is not a valid number. Somehow voicnt is not adding pause […]

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