Category Archives: Outbound IVR

Alert call from monitoring application

Hi, our company is looking for a way to have our systems monitoring application automatically contact specific employees to alert of service interruptions that require immediate attention. We will likely submit the calls using PHP code. Which of your products … Continue reading →

API for IVR Integration

We are planning to upgrade to the Voicent 4 line Professional Edition, but we have a few queries which we would like to discuss. As per the help files and FAQs published in your website, the features for your Professional … Continue reading →

Assign English or Spanish Message

I am trying to assign an English or Spanish message depending on the customer. How do I do this for a list? There are several ways to do this: 1. Create two call lists instead of one. One for English … Continue reading →