Monthly Archives: December 2007

Inbound IVR

Posted on December 18, 2007 | By Voicent

Many businesses and organizations are turning to inbound IVR applications to more effectively communicate with their customers and members. An inbound IVR application can automatically guide customers through each inquiry. Examples of inbound IVR applications include: Auto-Attendant and Music on-hold: … Continue reading →

Posted in IVR General |

Small Business IVR

Posted on December 12, 2007 | By Voicent

Handling routine phone requests for information can consume a substantial amount of time and money. Voicent IVR Studio offers an automated way to provide the same information. An IVR system lets callers interact with your company via the telephone for … Continue reading →

Posted in IVR General |

IVR Studio User Guide

Posted on December 6, 2007 | By Voicent

We are still working on the document. But the draft is available online now. IVR Studio User Guide

Posted in IVR Developer, IVR General, IVR Usage |