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Monthly Archives: April 2008
IVR Studio lines required for 4-line autodialer
I am running a 4 lines BBP Professional version for appointment reminders. Currently the settings are Press 1 to repeat, press 2 to confirm and press 3 to reschedule. So when the patient/receiver press either one, they will immediately hear … Continue reading
Posted in IVR Usage
IVR: Failed to create Skype COM interface
This error is normally caused by a missing Skype file, which is normally installed under: C:\Program Files\Common Files\Skype\skype4com.dll To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options … Continue reading
Posted in IVR General, IVR Usage