Monthly Archives: April 2009

Another typical IVR Application

Posted on April 23, 2009

a. User/customer calls our number, the call is picked by IVR b. IVR asks user to enter number/alphabet via phone keypad c. IVR understands the number/alphabet and calls our program to check for the property details This application is a … Continue reading →

Posted in IVR Usage |

How to setup inbound lines

Posted on April 18, 2009

I have downloaded your trial version. I also have an existing Skype account and a Skype number and my computer is connected to a DLS line. How do I connect via Skype the inbound calls to the Voicent pbx system. … Continue reading →

Posted in PBX |

IVR for checking fraudulent transations

Posted on April 18, 2009

I have an identity theft business. I would like an automated line set up so that a creditor can call the automated line and it then routes the call to the customer so that he/she can verify if the transaction … Continue reading →

Posted in IVR Usage |