Monthly Archives: April 2009
Another typical IVR Application
a. User/customer calls our number, the call is picked by IVR b. IVR asks user to enter number/alphabet via phone keypad c. IVR understands the number/alphabet and calls our program to check for the property details This application is a … Continue reading
Posted in IVR Usage
How to setup inbound lines
I have downloaded your trial version. I also have an existing Skype account and a Skype number and my computer is connected to a DLS line. How do I connect via Skype the inbound calls to the Voicent pbx system. … Continue reading
Posted in PBX
IVR for checking fraudulent transations
I have an identity theft business. I would like an automated line set up so that a creditor can call the automated line and it then routes the call to the customer so that he/she can verify if the transaction … Continue reading
Posted in IVR Usage