a. User/customer calls our number, the call is picked by IVR
b. IVR asks user to enter number/alphabet via phone keypad
c. IVR understands the number/alphabet and calls our program to check for the property details
This application is a typical usage of IVR technology and the application can be easily created by copying/pasting some segments of the […]

I have downloaded your trial version. I also have an existing Skype account and a Skype number and my computer is connected to a DLS line. How do I connect via Skype the inbound calls to the Voicent pbx system.
To setup Skype for Voicent, please follow these steps:
1. Start to run one or more Skype […]

I have an identity theft business. I would like an automated line set up so that a creditor can call the automated line and it then routes the call to the customer so that he/she can verify if the transaction is fraudulent. Would I be able to accomplish that through your service?
Voicent does not offer […]