Monthly Archives: June 2009

IVR vs. Message Designer

Posted on June 19, 2009 | By Voicent

Hi. Your help is appreciated… Are the two functionalities (Message Designer and Response Logging) the same in both Appointment Reminder and Broadcast By Phone? I’m not seeing the same TTS feature in the message designer?, but do see the ability … Continue reading →

Posted in IVR Usage |

Setup Music Onhold for call transfer

Posted on June 17, 2009 | By Voicent

Regarding music on hold…your sample application has a text box for specifying a music or message on hold wave file on the transfer element of an ivr application. Does the shareware version of IVR studio not support this feature? I … Continue reading →

Posted in IVR Usage, PBX |

IVR interface with asp.net and C#

Posted on June 15, 2009 | By Voicent

We are trying to set up an IVR application in to our existing web application developed in asp.net and C# with SQLSERVER.The system should allow the customer to report a key loss by entering his KEYID ,then the application should … Continue reading →

Posted in IVR Usage |