I am trying to assign an English or Spanish message depending on the customer. How do I do this for a list?
There are several ways to do this:
1. Create two call lists instead of one. One for English and the other for Spanish. For the English list use the English message, and for Spanish list […]

I purchased and installed voicent 7.x release. I have a vista operating system. Will I be able to use vonage and if so how do I install it in my voicent gateway?
Voicent release 7 supports SIP, which is a standard for VOIP services. So this release can work with almost all VOIP service providers. However, […]

There are four main possibilities when calling a number
1) Person picks up
2) Answering machine
3) Corporate phone system
4) Busy
Situation 3
When your phone dialer gets a corporate phone system, how does it react? Is there a way to navigate through a corporate phone system to a real person or to to voicemail (operator by pressing 0 […]