Monthly Archives: August 2009
Requirements for setting up IVR
What’s required to setup a 4 line inbound ivr system integrated to a web server? 1.Hardware/software? 2.Communication line?3.Voicent product? The recommended phone service for an inbound IVR system is VOIP, either SIP based or Skype. The hardware requirement for a … Continue reading
Posted in IVR Usage
Voice application development platform
Our company is looking for a voice application development tool, which should meet following demands: 1. Generated voice application should work on Avaya Voice Platform as well as on Genesys and Cisco Voice Platforms 2. This tool should provide easy … Continue reading
IVR to answer customer questions
I’m interested in your products. I own a small business and handle a fairly large number of calls which use up most of my time. I need a software that could help me set up an Interactive response system. So … Continue reading
Posted in IVR Usage