Monthly Archives: May 2010

Automated system to answer calls

Posted on May 24, 2010

I have the following need. Over a set of Voip lines build an automatic system that answer calls, gives informations, makes questions and records the answers provided by callers. Is your IVR Studio able to do this? Yes. That’s what … Continue reading →

Posted in IVR Usage, VOIP |

Adjust generated TTS voice

Posted on May 20, 2010

I also notice the text to speech can say “Pediatrics” but not “Pediatrics of Kempsville” clearly. Should we just say “Pediatric office”. Do you want me to send a message to you to hear “Pediatrics of Kempsville”? What do you … Continue reading →

Posted in IVR Usage |

IVR and ODBC

Posted on May 19, 2010

I hope to use your IVR product over Skype. Can I write and read data to/from SQL Sevre or ODBC database Yes. The easiest way to connect to a SQL database is through JDBC, since the IVR application is deployed … Continue reading →

Posted in IVR Usage |