Monthly Archives: December 2010

Configure Voicent to use Avaya IP office

Posted on December 20, 2010 | By Voicent

I have purchased inbound Enterprise package. Now I have Avaya IP office. So incoming call is coming to Avaya IP office i want to redirect that call to Voicent gateway. please tell me what configuration need to be done in … Continue reading →

Posted in IVR General, VOIP |

Called Name and Called Phone Number

Posted on December 3, 2010 | By Voicent

I am trying to built an application using Voicent Gateway and VoiceXML to monitor the incoming calls on 10 phone lines. I can retrieve the phone line number, the caller name and ID by using __VG__PHONE_LINENO__,__VG__CALLER_ID_NAME__ and __VG__CALLER_ID_NUMBER__ system variables. … Continue reading →

Posted in IVR Developer |

Customer hear the whole auto dialer message

Posted on December 3, 2010 | By Voicent

Hi, I need automatic dialing software for my business that works with Skype. I want to be able to upload a list of my customers and tell the software what time and on what days to call them. I then … Continue reading →

Posted in IVR Developer, Outbound IVR |