Monthly Archives: June 2011

IVR for secure info

Regarding your IVR studio product. Is it possible to prompt for a security question or a piece of information from the call recipient to ensure the survey is being ansered by the appropriate individual? i.e. “Please Enter your birthday or … Continue reading

Posted in IVR Usage |

Toll Free IVR for multiple cities

can I use the ivr studio with a toll free 1 800 land line. How many prompts i.e. press one ..press 2 can I get .How long can each message be. If I needed 8 prompts for 4 different cities … Continue reading

Posted in IVR Usage |