Monthly Archives: September 2013

Interacting with JSON Posts in IVR Studio

Starting with release 9, Voicent will offer JSON POST support throughout IVR Studio. The steps below will show you how to take advantage of a JSON. First, select your parent element in IVR Studio, for an Incoming Call it will … Continue reading

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SPA3102 Dial Plan

Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading

Posted in IVR Usage |