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	<title>IVR &#124; IVR Platform &#124; IVR Development</title>
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	<link>http://voicent.com/ivr/blog</link>
	<description>Voicent IVR Software, IVR Development Platform, IVR Developer API</description>
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		<title>FlexPBX works with Ooma Premier?</title>
		<link>http://voicent.com/ivr/blog/index.php/pbx/455/flexpbx-works-with-ooma-premier</link>
		<comments>http://voicent.com/ivr/blog/index.php/pbx/455/flexpbx-works-with-ooma-premier#comments</comments>
		<pubDate>Fri, 19 Apr 2013 00:01:22 +0000</pubDate>
		<dc:creator>info</dc:creator>
				<category><![CDATA[PBX]]></category>
		<category><![CDATA[flexpbx]]></category>
		<category><![CDATA[IVR]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=455</guid>
		<description><![CDATA[I\&#8217;m considering purchasing your software. I currently run two businesses and use OOMA PREMIER with 2 lines with 2 separate phone numbers. Is this compatible with your system. Can your system identify incoming calls and direct them to the appropriate &#8230; <a href="http://voicent.com/ivr/blog/index.php/pbx/455/flexpbx-works-with-ooma-premier">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/pbx/455/flexpbx-works-with-ooma-premier/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Can FlexPBX catch CallerID and route the call to different groups?</title>
		<link>http://voicent.com/ivr/blog/index.php/pbx/453/can-flexpbx-catch-callerid-and-route-the-call-to-different-groups</link>
		<comments>http://voicent.com/ivr/blog/index.php/pbx/453/can-flexpbx-catch-callerid-and-route-the-call-to-different-groups#comments</comments>
		<pubDate>Thu, 18 Apr 2013 23:59:42 +0000</pubDate>
		<dc:creator>info</dc:creator>
				<category><![CDATA[PBX]]></category>
		<category><![CDATA[flexpbx]]></category>
		<category><![CDATA[IVR]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=453</guid>
		<description><![CDATA[Can your FlexPBX catch Caller ID and route the call to different groups categorized by priority? Do I need two different incoming lines to go to different groups categorized by priority? Do you have ACD report? q-time, abandoned calls,&#8230;by pie &#8230; <a href="http://voicent.com/ivr/blog/index.php/pbx/453/can-flexpbx-catch-callerid-and-route-the-call-to-different-groups">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/pbx/453/can-flexpbx-catch-callerid-and-route-the-call-to-different-groups/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What does &#8220;lines&#8221; mean on FlexPBX?</title>
		<link>http://voicent.com/ivr/blog/index.php/pbx/451/what-does-lines-mean-on-flexpbx</link>
		<comments>http://voicent.com/ivr/blog/index.php/pbx/451/what-does-lines-mean-on-flexpbx#comments</comments>
		<pubDate>Thu, 18 Apr 2013 23:56:10 +0000</pubDate>
		<dc:creator>info</dc:creator>
				<category><![CDATA[PBX]]></category>
		<category><![CDATA[flexpbx]]></category>
		<category><![CDATA[IVR]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=451</guid>
		<description><![CDATA[I am looking at the Flex PBX an want to know what you mean by lines. Is 1 line mean a one to one connection as in I call the front desk from my office an now HR can\&#8217;t call &#8230; <a href="http://voicent.com/ivr/blog/index.php/pbx/451/what-does-lines-mean-on-flexpbx">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/pbx/451/what-does-lines-mean-on-flexpbx/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Transferring a Call Out to a Phone Number then Disconnect as soon as it rings/pickedup using IVR Studio</title>
		<link>http://voicent.com/ivr/blog/index.php/general/448/transferring-a-call-out-to-a-phone-number-then-disconnect-as-soon-as-it-ringspickedup-using-ivr-studio</link>
		<comments>http://voicent.com/ivr/blog/index.php/general/448/transferring-a-call-out-to-a-phone-number-then-disconnect-as-soon-as-it-ringspickedup-using-ivr-studio#comments</comments>
		<pubDate>Thu, 18 Apr 2013 23:31:13 +0000</pubDate>
		<dc:creator>info</dc:creator>
				<category><![CDATA[IVR Developer]]></category>
		<category><![CDATA[IVR General]]></category>
		<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[Outbound IVR]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[ivr-studio]]></category>
		<category><![CDATA[ivrstudio]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=448</guid>
		<description><![CDATA[Hello, i have a project that i want to implement using IVR studio, but cannot seem to get to work. I Want to transfer a called out to a phone number then disconnect as soon as it starts to ring &#8230; <a href="http://voicent.com/ivr/blog/index.php/general/448/transferring-a-call-out-to-a-phone-number-then-disconnect-as-soon-as-it-ringspickedup-using-ivr-studio">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/general/448/transferring-a-call-out-to-a-phone-number-then-disconnect-as-soon-as-it-ringspickedup-using-ivr-studio/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>About IVR Studio</title>
		<link>http://voicent.com/ivr/blog/index.php/ivr-usage/443/about-ivr-studio</link>
		<comments>http://voicent.com/ivr/blog/index.php/ivr-usage/443/about-ivr-studio#comments</comments>
		<pubDate>Thu, 18 Apr 2013 23:23:02 +0000</pubDate>
		<dc:creator>info</dc:creator>
				<category><![CDATA[IVR Developer]]></category>
		<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[Outbound IVR]]></category>
		<category><![CDATA[free-trial]]></category>
		<category><![CDATA[freetrial]]></category>
		<category><![CDATA[IVR]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=443</guid>
		<description><![CDATA[I’m verifying the features on the free trial versions and need to determine which of the list of programs concerning the ivr has voice mail boxes; eg one of the programs I’m viewing is unlimited box numeric data prompts; do &#8230; <a href="http://voicent.com/ivr/blog/index.php/ivr-usage/443/about-ivr-studio">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/ivr-usage/443/about-ivr-studio/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IVR handle no input</title>
		<link>http://voicent.com/ivr/blog/index.php/ivr-usage/441/ivr-handle-no-input</link>
		<comments>http://voicent.com/ivr/blog/index.php/ivr-usage/441/ivr-handle-no-input#comments</comments>
		<pubDate>Fri, 22 Mar 2013 18:38:53 +0000</pubDate>
		<dc:creator>Administrator</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=441</guid>
		<description><![CDATA[I have a question regarding IVR Studio. I have defined a call flow in the IVR Stdio which first greets the caller with a welcome message and then it gives an option to select a language from the two (1: &#8230; <a href="http://voicent.com/ivr/blog/index.php/ivr-usage/441/ivr-handle-no-input">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/ivr-usage/441/ivr-handle-no-input/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Always play pre-transfer message</title>
		<link>http://voicent.com/ivr/blog/index.php/pbx/430/always-play-pre-transfer-message</link>
		<comments>http://voicent.com/ivr/blog/index.php/pbx/430/always-play-pre-transfer-message#comments</comments>
		<pubDate>Thu, 10 Jan 2013 20:37:08 +0000</pubDate>
		<dc:creator>Administrator</dc:creator>
				<category><![CDATA[PBX]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=430</guid>
		<description><![CDATA[My question is this, can the pre-transfer message tell the customers that they are being transferred and then if the line is busy music on hold (queue) will start. The reason why we want queue is we have 3 lines &#8230; <a href="http://voicent.com/ivr/blog/index.php/pbx/430/always-play-pre-transfer-message">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/pbx/430/always-play-pre-transfer-message/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Use multiple Voice Gateways</title>
		<link>http://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways</link>
		<comments>http://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways#comments</comments>
		<pubDate>Wed, 09 Jan 2013 18:58:54 +0000</pubDate>
		<dc:creator>Administrator</dc:creator>
				<category><![CDATA[PBX]]></category>
		<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=425</guid>
		<description><![CDATA[In order to use analog phone lines to make phone calls, you will need a device to connect your computer to these analog phone lines. These devices are called voice gateways. Cisco SPA 3102 is a single port voice gateway, &#8230; <a href="http://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IVR Studio &#8211; Record Element Format</title>
		<link>http://voicent.com/ivr/blog/index.php/ivr-usage/418/ivr-studio-record-element-format</link>
		<comments>http://voicent.com/ivr/blog/index.php/ivr-usage/418/ivr-studio-record-element-format#comments</comments>
		<pubDate>Mon, 31 Dec 2012 21:11:20 +0000</pubDate>
		<dc:creator>info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=418</guid>
		<description><![CDATA[I am trying to setup a IVR Studio Inbound application that will pick up a call when our store is closed letting people leave a voice mail, however when I specify the location and name of the .wav file IVR &#8230; <a href="http://voicent.com/ivr/blog/index.php/ivr-usage/418/ivr-studio-record-element-format">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://voicent.com/ivr/blog/index.php/ivr-usage/418/ivr-studio-record-element-format/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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		<title>IVR Studio Transfer Element</title>
		<link>http://voicent.com/ivr/blog/index.php/ivr-usage/414/ivr-studio-transfer-element</link>
		<comments>http://voicent.com/ivr/blog/index.php/ivr-usage/414/ivr-studio-transfer-element#comments</comments>
		<pubDate>Thu, 20 Dec 2012 17:16:02 +0000</pubDate>
		<dc:creator>info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=414</guid>
		<description><![CDATA[we have agents inside the transfer element of IVR Studio like, janders,mhones,krichen and when people press to be transferred, the line drops. This happens because when you add agents to the IVR Studio transfer element they have to be in &#8230; <a href="http://voicent.com/ivr/blog/index.php/ivr-usage/414/ivr-studio-transfer-element">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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