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  • Archive for 2005

    External SMTP server setup

    Saturday, December 24th, 2005

    Question:
    I am getting “Failed to send message: 221 … ESMTP server closing connection”
    Answer:
    1). If you are using an ISP, please check its website for email configuration for email clients, such as Microsoft Outlook. Sometimes, your login name might be the name only, or name@company.com, or name%company.com.
    2). Try to check “Secure Password” on and off to […]

    Autodialer dialing rule

    Saturday, December 24th, 2005

    Question:
    The message broadcasted was not receive by all the sample recepient inspite of the fact that all the calls were successful. How do I resolve this problem.
    Answer:
    If your line connection is OK, one place to check is your phone numbers entered. Voicent program will dial the phone numbers exactly as entered. For example, if […]

    Repeat broadcast message

    Friday, December 23rd, 2005

    Question:
    If a call is answered can the recorded message itself be repeated?
    Answer:
    Yes. You can do the following:
    1). Simply repeat your message in the audio recording
    2). (Professional Edition). At end of the message, design a confirmation choice,
    such as press 2 to replay the message. This should work for live human pickup.
    For answering machine pickup, just include […]

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