If you are getting the “Gateway returned error status 502″ when starting BroadcastByPhone or AutoReminder, you’ll need to check your proxy server settings for your Internet connections.
(This paragraph gets a little technical. Skip it if you get totally confused.) The reason is that Voicent Gateway and its applications communicate through the HTTP protocol. The HTTP […]

One common question asked from our AutoReminder customers is this: Can it be used with their existing scheduling or billing software. The answer is definite YES.
You have three options:
(1). Export Appointments from your other software product. The format of the file must conform to the required AutoReminder format. Please refer to Import Appointments.
(2). If your […]

A voice modem is device capable of playing and recording audio over a telephone line. Modems are originally made for data or fax communications. These modems cannot be used with Voicent software. A voice modem is usually marked as Data/Fax/Voice modem.
Please note that supporting V.90 or V.92 data transmission standards does not imply your modem […]