Question:
What is the “Specify your own Meaning” option, and how does it work? With the other options, for example, you can select one to replay the message, to forward the phone, to stop the message, etc. When I specify my own meaning, there is no functionality set for that…what exactly is it and […]

Question:
When I edit a message in the Message Designer, the “Need confirmation or response” option is greyed out, to where I cannot select it.
Answer:
You have to select “Play different messages for answering machine and human pickup”, and select “Human” in the list box. After that, you should be able to select the confirmation items. If […]

TAPI is Windows’s interface for telephony applications. Voicent Gateway could not function if this interface is not initialized correctly. If you experience this problem, please check:
1. TAPI interface is installed correctly
From Windows’s control panel, click Phone and Modem Options. From the dialog window, select the Advanced tab. Please make sure “Unimodem 5 service provider” is […]