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Im little confused with IVR and CMR, I see thay they are different products, but they do almost the same, I imagine that its almos a same purpose software, split in two, why?, does CRM need the IVR? necesarally?, Is CRM goint to interpret my bussines software to get the info or do I have […]

We have Purchased a 4 line Broadcast by Phone system. I know that one option for recording a message during the creation of a broadcast is to record the message by phone. Once you select the record by phone option under the message designer and it tells you to call in, will it accept […]