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  • Archive for February, 2008

    Another case of autodialer crash

    Friday, February 22nd, 2008

    The system dials and works but it reboots after 20 phone calls.
    * I’m using Voicent modems
    * I’m using the original cables provided with the cards
    * The computers are new.
    * I make sure that the cards firmly conected
    This is my comuter specs:
    Mother board: Intel D945GNT, D945PSN, D945PLRL
    RAM: 512MB/PC533
    Hard drive: 40Gb
    Intel Pentium IV 631 3.00

    One thing we […]

    Auto dialer skip answering machine

    Thursday, February 21st, 2008

    I want to skip answering machines. I left the space for an audio file for answering machines blank but it still waited for the message and listed the call as leaving a message on an answering machine. Is there another way to skip answering machines
    Please select Voicent gateway main menu > Setup > Options […]

    Autodialer advanced options

    Tuesday, February 12th, 2008

    I need more explanation on these 3 otions
    a)__ Force message play
    b)Disconect after __ rings
    c) if not anserd dissconet after ___ sec

    a). When an outbound call is made by the system, it keeps a timer. If the timer is up, the system starts to play your message. It will treat the answer as an answering […]

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