I am trying to set up this software to work with skype. I have 4 agents and I want to know how to use the software and whether it will be suitable for the purpose I need it for. I have tried making calls but keep getting a message saying no agents logged in.
When AgentDialer […]

We have AgentDialer. I am trying to set up the call transfer function in Voicent Gateway.
Goal: Have AgentDialer dial out on my client’s landline, dial some callee’s phone, the callee can hit a key to talk to a live human, your system then forwards the call to my client’s cell line.
This […]

It is important to know the limits on your Skype unlimited subscription plan. There is a good chance your Skype account being blocked if you are not careful about your usage. You must stick to the fair usage of Skype. In addition, there are unpublished rules. Here is one of them, and it is based […]