I don’t seem to see the ability to store more than one list in the BroadcastbyPhone module. I need to be able to store 10 or more lists. How do I do that in BroadcastbyPhone?
There is no limit to how many call list you can store since each call list is a regular Windows file […]

Can you tell me if there is a way to play the prospect an “on hold recording” while they wait to be transferred?
This depends on the call transfer methods you are using.
If you use Skype, and you use BroadcastByPhone for outbound calls, then the call transfer is implemented as a conference call since Skype […]

I am facing issue related to Voicent Gateway.
Our infrastructure:
- Voicent Gateway Version 6.4.1
- We have one server which have setup of Voicent Gateway 6.4.1 and Voicent Autoreminder
- We have one interface which submit appointments to Voicent Autoreminder
Detail of Issue:
When our interface submit request of appointment to Voicent Autoreminder, at time reminder will check for Voicent […]