Monthly Archives: January 2022

Trigger an email to manager if a survey result is really bad | Survey Automation

It should be easy to trigger an email to alert a manager for a really bad survey result. In this example, we assume a bad result is defined as a customer giving a rating of 1. The workflow trigger is … Continue reading

Posted in General, Product Usage |

Create an online survey page | Survey Automation

This article is intended for webmasters who are tasked to create an online survey page and submit the results to Voicent CRM. The example uses HTTP FORM handling using PHP. The previous post contains the HTML source code to use … Continue reading

Posted in Developer, Product Usage |

Create a web form to receive survey results | Survey Automation

A web form can be used to add a new customer record or update an existing one. A web form serves as an endpoint to receive HTTP POST. In our example, the form is used to receive the survey results. … Continue reading

Posted in Developer, Product Usage |