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	<title>Voicent Knowledge Base</title>
	<link>http://voicent.com/kb</link>
	<description>News, Support Q&#038;A, and General Tips</description>
	<lastBuildDate>Thu, 19 Nov 2009 23:15:25 +0000</lastBuildDate>
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		<title>Appointment reminder call lines</title>
		<description><![CDATA[	If there are times, when I only want to call out using only 1 phone line instead of the 2 phone lines, is there anything I can do to just set it to call out on 1 line?
	You can go to Voicent Gateway and disable one of the lines. For example, if you use modem, [...]]]></description>
		<link>http://voicent.com/kb/index.php/support/autoreminder/447/appointment-reminder-call-lines</link>
	</item>
	<item>
		<title>Change appointment reminder company name</title>
		<description><![CDATA[	How can we change the Company Name on the AutoReminder outgoing message. It seems to have used the Company name which I entered when I did the installation and we would like to change this.
	You can record your own audio file to pronounce the company name. Please make sure the audio file format is PCM [...]]]></description>
		<link>http://voicent.com/kb/index.php/support/autoreminder/446/change-appointment-reminder-company-name</link>
	</item>
	<item>
		<title>Cannot request license in Broadcast By Phone</title>
		<description><![CDATA[	When I try to request a license in Broadcast By Phone I get the error: &#8220;This operation can only be performed on a machine that runs Voicent Gateway&#8221; What do I need to do?
	Getting this error in the Broadcast By Phone indicates that you do not have the &#8220;Broadcast Hosts&#8221; set to &#8220;localhost&#8221;. You likely [...]]]></description>
		<link>http://voicent.com/kb/index.php/general/445/cannot-request-license-in-broadcast-by-phone</link>
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