Call Center Software

phone crm
Phone Dialer CRM Phone Dialer CRM

Advantages of Voicent's

      IVR Studio

  Phone Dialer CRM

  • One time purchase, use forever
  • No monthly fee, no contract
  • Setup in less than 10 minutes
  • Works on any PC
  • Works with your own texting plan
  • Feature rich and yet easy to use
  • You can try it before you buy it

    •   Phone Dialer CRM

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Phone Dialer CRM

CRM

CRM - short for Customer Relationship Management, is a software solution for companies to manage customer information in order to be more productive and profitable. Each interaction, email or phone, are generally added to the customer database, and staff can retrieve the information later. Voicent Telephony CRM automatically saves all phone contact information..

CRM Integration

Voicent Telephony CRM enables agents to quickly gain access to customer information on inbound and outbound calls, increasing operational efficiency and providing an improved customer experience. For example, all calls with caller ID are automatically saved. When a customer calls back, a screen popup with customer profile and call history is displayed on an agent's computer. Based on the customer's category, it can further direct which IVR application to use to answer the call

Editions & Key Feature Comparison
Key Features Professional Enterprise
Easy-to-use graphical user interface phone crm feature phone crm feature
Works on any Windows desktop or laptop phone crm feature phone crm feature
Automatic customer info screen popup for incoming call phone crm feature phone crm feature
Automatically save every incoming and outgoing call phone crm feature phone crm feature
Single Click Outbound Call (requires AgentDialer) phone crm feature phone crm feature
Support unlimited customer categories phone crm feature phone crm feature
Customer profile management phone crm feature phone crm feature
Call history management phone crm feature phone crm feature
Automatically select IVR application based on customer category (requires IVR Studio) phone crm feature phone crm feature
Customer information screen popup on any remote computer phone crm feature

Feature comparisonWatch DemoDownload Free Trial

It's absolutely free to download and try Voicent's CRM software. You don't need a credit card or even to supply an email address to try it.

CRM Integrated with Business Phone System And Dialers
Easy, Fast, Affordable Communication Tools!

Voicent Telephony CRM

  • Integrated with Inbound IVR
  • Integrated with Outbound Dialer
  • Works with VOIP/SIP/Skype/PSTN
  • Works on any Windows PC
  • Easy and flexible setup
  • SugarCRM integration

Outbound Dialers

Inbound Tools

More Communication Tools

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