Category Archives: Predictive Dialer

Voicent predictive dialer

Setup localphone SIP service

Posted on May 10, 2012

Localphone.com is another SIP service that can be used with Voicent software. The following is the setup instruction. A nice feature of localphone.com is that it gives you a free 5 minute phone call. It may also gives free incoming … Continue reading →

Posted in Predictive Dialer, voip |

Failed to get response from SIP service

Posted on April 26, 2012

I am testing out the free version of Broadcast By Phone in order to evaluate it for a possible purchase.I have created a Skype Manager account, subscribed to a single channel, purchased Skype Credits, and transferred a reasonable number of … Continue reading →

Posted in Call Center Software, Predictive Dialer, voip |

Outbound campaign recording archive

Posted on April 20, 2012

We need to be able to keep extended recording history from our outgoing campaigns. I’ve enabled recording all calls on the gateway but see no option for creating an archive or backup of any kind. Ideally for what we do … Continue reading →

Posted in Predictive Dialer |