Monthly Archives: November 2008
Predictive Dialer Skips answering machine asap
If you do not need to leave a message for answering machines or voice mails, you can speed up the predictive dialing by the following settings. Select Setup > Options… from Voicent Gateway main menu, click the Advanced tab, select … Continue reading
Posted in Predictive Dialer
Import call list from Excel to Predictive Dialer Spreadsheet
Voicent Agent Dialer can import comma separated text files (CSV files). If your call list is saved in a Microsoft Excel file, you need to first save it as a CSV file. Please use File > Save as… from the … Continue reading
Posted in Predictive Dialer
Predictive Dialer phone number format
What format does the number need to be in? Does it have to have dashes or will periods be ok, i.e. 123-456-7890 or 123.456.7890? Is the area code required for each number? It is required in our calling area, even … Continue reading
Posted in Predictive Dialer