Monthly Archives: November 2008

Difference between predictive dialer and autodialer

This is one of the predictive dialer FAQ. The answer is copied here: Predictive dialer is designed to help telemarketing agent to make outbound calls. It requires agents sit in front of the computers. In predictive dialing mode, the system … Continue reading

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Predictive Dialer – Setup Dialing Rule

Voicent Agent Dialer will dial the phone numbers exactly as you entered. For example, if you enter 408-999-9999 in the Agent Dialer spreadsheet, the system will dial 4089999999. For long distance, you might need to add 1 in front of … Continue reading

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Use Force Dialer – Semi-automatic dialer

I am interested in your AgentDialer product. I want to use it to make outbound sales calls. When an answering machine answers, I would like to play a prerecorded voice message requesting a call back. If a human answers, I … Continue reading

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