Monthly Archives: March 2010

Trixbox and Asterisk Dialers

Posted on March 31, 2010

We currently use Trixbox/Asterisk and eyebeam. Is it possible for the system to transfer the call to eyebeam? Yes, Voicent dialers should work with trixbox/asterisk directly, and should be able to transfer the call to any phone number or extensions. … Continue reading →

Posted in Predictive Dialer, voip |

SugarCRm and Dialer Integration

Posted on March 30, 2010

I have a client who is interested in sugarCRM customization and integration with some dialer solution. The process looks as follows: 1. They have huge amount of numbers to be called by “openers” 2. If something good comes after the … Continue reading →

Posted in Predictive Dialer |

SugarCRM integration

Posted on March 24, 2010

I have a client who is looking for this kind of solution, a dialer that can use either skype or voip for calling. But they need it to be integrated into the Sugarcrm. Agents should used the crm to update … Continue reading →

Posted in Predictive Dialer, voip |