CAN WE SORT THE TELEPHONE LIST THAT IS BEING CALLED WHILE THE SOFTWARE IS DIALING THE SAME DATABASE OF NUMBERS No, that will confuse the program as to which numbers are being called. You must first stop the calling, wait … Continue reading →

WHAT IS THE BEST SETTING TO STOP ANSWERING MACHINES GOING TO THE AGENTS If the software detects the call is answered by an answering machine or voicemail, it will not transfer the call to an agent. So when an call … Continue reading →

Can I run multiple campaigns with Voicent Agent Dialer? If so, how A more recent post about the same topic is Use predictive dialer to run multiple campaigns. It is pretty easy to run multiple campaigns with Voicent software like … Continue reading →