Monthly Archives: February 2011

Integrate with Filemaker

we are already Voicent customers. We use Filemaker as our default customer database. we would like to have a better integration between FM and Agent dialer, in order to open the customer information directly on FM as soon as the … Continue reading

Posted in Predictive Dialer |

Real time integration of predictive dialer

We are looking to integrate the data from a Database table into the predictive dialer in real time. Can this be done? Yes. You can use the command line interface to launch the predictive dialer. For details, please see the … Continue reading

Posted in Predictive Dialer |

Dialing phone numbers with extensions

I want to send a 60 to 65 second message to 5300 plus recipients. Approximately 1600 of those recipients must be reached through a switchboard, all of which ask for an extension number. Therefore, I want to create a separate … Continue reading

Posted in Predictive Dialer, voip |