Monthly Archives: September 2011

Connect call to live operator

Posted on September 28, 2011 | By Voicent Support

We want the call to be transferred to a live operator immediately when a call is answered. If there is a delay the person who answerd the call will likely hang up. Is there a delay or is the transfer … Continue reading →

Posted in Predictive Dialer |

Setup Voicent with SIP Trunk

Posted on September 6, 2011 | By Voicent Support

SIP Trunk Service, such as Broadvox, bandwidth.com, and may specialized services, is an SIP based phone service for business. SIP trunk set up is usually much easier. In most cases, your SIP trunk service is IP authenticated so there is … Continue reading →

Posted in voip |