Monthly Archives: October 2011

Predictive dialer integrate with management system

Posted on October 26, 2011 | By Voicent Support

We are interested in Agent Dialer application. In the product description there is two arguments: -Extensive interface for system integration (For developers) -Integrate with any Window based software like SQL database and SugarCRM, Salesforce.com Can you send me technical documents … Continue reading →

Posted in Developer |

Predictive Dialer Dropped Calls

Posted on October 24, 2011 | By Voicent Support

we are getting many failed and drop calls, please advice as to how do we check if we have enough server or broadband to run properly First, you want to use some online bandwidth speed testing sites to check your … Continue reading →

Posted in Predictive Dialer |

Use AgentDialer Command Line Interface

Posted on October 19, 2011 | By Voicent Support

Voicent predictive dialer contains flexible mechanisms for software integration. Most of the access API is defined in the command line interface and callback functions. But some of them may not be that obvious. This article tries to explain the mechanisms … Continue reading →

Posted in Developer |