Monthly Archives: November 2011

Integrate Predictive Dialer with Zoho CRM

Posted on November 28, 2011 | By Voicent Support

I am trying to setup using Agent Dialer to my salespesons. The idea: – Export a list of leads from crm.zoho.com in CSV format – Use the dialer automatically (import the list and start dialing) – After each call, use … Continue reading →

Posted in Developer |

Dialer and SugarCRM integration

Posted on November 23, 2011 | By Voicent Support

I’m interested in learning more about how your dialer integrates with SugarCRM There is a Voicent and SugarCRM integration project listed on SugarExchange. The project is Voicent Predictive Dialer IntegrationThe integration code is open source. So you are welcome to … Continue reading →

Posted in Predictive Dialer |

Router’s SIP ALG

Posted on November 17, 2011 | By Voicent Support

Sometimes you get “line occupied” error even though your line (VOIP channel) is clearly not a problem. One of the cause of this problem is related to your router’s interfering with VOIP/SIP messages. A clear sign of a router problem … Continue reading →

Posted in Predictive Dialer, voip |