Monthly Archives: December 2012

Trying to setup vocalocity, help!!! Hi, Here is a link to an article on setting up Vocalocity: http://voicent.com/predictive-dialer/blog/index.php/predictive-dialer/104/setup-vocalocity-voip-service-2 In order to find your SIP Credentials you need to: First, log into the online user interface (http://my.vocalocity.com). Click the “Extensions” link … Continue reading →

Hi Voicent, How do I generate random numbers to be using my broadcast??? Generating random numbers is very easy and I will explain to you how to do it. Open BroadcastByPhone or AutoDialer and select “List” -> “Generate List…” On … Continue reading →

i run a call center with 5 agents and around 30 lines, our in-house do not call list requires my agents to manually add numbers, does your predictive dialer have an in-house do not call list that is integrated with … Continue reading →