Monthly Archives: May 2014

Tip: Calming customer rage

Consumers have very little time and patience for waiting on in-person support with their business. Since most consumers are “on the go” they desire the ability to get support wherever they are, whenever they want. In most cases, consumers will … Continue reading

Posted in Predictive Dialer, Tips & Tricks |

Setting up Zoho Integration with Voicent Software

I already use Zoho CRM, is there a way for me to integrate that with Voicent’s dialer software? Voicent features a built-in integration option with Zoho CRM, making extremely easy to make use of your Zoho account along with Voicent … Continue reading

Posted in Call Center Software, Predictive Dialer | Tagged , , , , , , , , ,