Monthly Archives: June 2015

Configure Voicent to use SkypeConnect

Posted on June 17, 2015 | By Voicent Support

If you use Skype to make phone calls on your computer, you are using the regular Skype, not SkypeConnect. The regular Skype has call limitations and is not suitable for automated calling softwares like Voicent. In addition to its regular … Continue reading →

Posted in Predictive Dialer, voip |

Creating Campaigns Couldn’t Be Easier

Posted on June 9, 2015 | By Henry Schultz

Since we have released version 10 of Voicent’s Predictive Dialing software. The number 1 things our customer’s like telling us is how nice our interface is, and how easy it makes managing campaigns. The way that we create campaigns within … Continue reading →

Posted in Call Center Software, Predictive Dialer, Tips & Tricks, Use Case Scenario |

4 Business Savvy Tips on Using Your CRM

Posted on June 5, 2015 | By Voicent Support

Jun 5 2015 Your success with a CRM is often determined by the quality of the customer relationships that forms between your company and your customers. Some businesses, however, only use their CRM like a glorified Excel spreadsheet to track … Continue reading →

Posted in Call Center Software, Tips & Tricks | Tagged , , , , , , , ,