Share This Post:

Cannot stop and resume campaign

Some how the main campaign page cannot stop and resume the campaign. And the display of number of lines and agents are not updated either. The interesting thing is that the same page works perfectly well on another location. (also, I’m using release 10 Agent Dashboard)

This turns out to be a special case – on this particular site, google.com is being blocked and since the campaign page requires some javascripts from google.com. Failure to download these script files will cause the page not fully functional. Simply unblock google.com fixed the problem.

Share This Post:

This entry was posted in Predictive Dialer, Tips & Tricks. Bookmark the permalink.