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Dynamic Campaign List

Are advanced search contact lists dynamic? I am using an “Advanced Search List” for my Predictive Dialer campaign and every day I will be adding new contacts to the CRM. Will those new contacts be dynamically added to the campaign if they meet the “Advanced Search List” criteria?

It depends. Below are rules regarding how campaign list are managed.

1). When you first create a campaign, during campaign preparation phase, all contacts that satisfy the search criteria are added to the campaign. Once done, this list is set.
2). Contacts added later that satisfy the search criteria will not be added to the campaign by default
3). Pause and resume campaign will not affect the campaign list
4). Re-run campaign will go through campaign preparation phase again, so the list will be created at that time. The list can be different from the list the first time the campaign is run.

If contacts are to be added to a dynamic campaign, you need to utilize the workflow engine, which is capable of adding new contacts to a dynamic campaign.

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