Benefits of Sales Automation for Lead Management

On an unprecedented level, running a business that requires labor intensive and high volume sales and marketing campaigns can lead to potentially overwhelming the  organisation’s ability to exert their maximum potential. As this does not help in any way in achieving business goals, there is a plethora of ways that we can execute to avoid this, hence maximizing your organization’s potential.

Through the help of streamlining your business procedures through sales automation tools, you can focus on generating high quality leads, boosting customer relationship, and at the same time, making your employees happier at work. This can help triple your agents’ productivity level, save time, improve your reporting and sales forecast, and more importantly, increase sales rate—overall improving your outbound sales strategy.

Moreover, through sales automation, generating insights for your business can be done easier and in no time. Understanding insights into your customer behavior brings an important impact to every business. Through this way, you can identify how you can continuously improve and evolve your business strategies.

Capabilities of the Voicent Sales Automation Software

Our Voicent Sales Automation Software is our solution that covers all these. A powerful tool that focuses on generating sales leads and so much more, it functions to track deals, automatically add deals to agents, and measure agent performance.

• This tool can send personalised sales messages through its built-in message designer, send messages in other languages through our multilingual text-to-speech function, and record interactions.

• Our sales automation software utilizes its powerful built-in CRM by integrating it to your website to collect more data on your leads. This can be done by building web forms in the Voicent Call Center software. To learn on how to create web forms, follow the steps here so you can quickly deploy lead collection mechanisms without coding the entire process yourself.

• Integrating the Voicent Sales Automation technology with our lead management tools allow us to get the most of customer/lead interactions with software and websites. Workflow Triggers, Landing URLs, and Workflow Progress. This way, it adds value to your business by allowing your agents to be more proactive with their engagements.

• To further boost proactivity, your can check our previous article on Outbound Sales and how our Outbound Sales Tools to optimize their productivity.

• Interested to explore on how you can maximize sales automation to boost your business? Drop us a line here and let us help you out.