Voicent Communications Logo
Big Business Benefits. Small Business Price
 
Skype Integration
Voicent autodialer, IVR applications via Skype
 
 
Skype Help

Frequently Asked Questions

 
Online Store
Comparable systems cost thousands of dollars! There’s simply no other system out there that offers what Voicent product does for such an affordable price! Go to Store
 
Download
Try our shareware version before you buy.

Download
 

Advantages of Using Skype for Voicent Software

Starting from release 6, Voicent software can use Skype to make and receive phone calls. Skype is part of eBay and is a VOIP service with 300 million users worldwide. It provides great benefits for our customers:

  • Unlimited scalability - supports simultaneous calls up to as many as your computer allows
  • Easy installation and setup - No hardware installation. Download the software and setup in minutes
  • No need for physical phone lines
  • No need for telephony hardware - no voice modem, no dialogic board
  • Supports latest Windows OS - Windows 2000/2003/XP/Vista
  • Unbelievable low cost - Unlimited US & Canada - $2.95/month. Unlimited1 calls to landlines and cell phones in the US and Canada

What is Skype

Skype allows users to make telephone calls over the internet to other Skype users free of charge and to landlines and cell phones for a minimal fee. Since calls are made over the internet, you no longer need a physical phone line or a voice modem. Once you setup and configure Voicent for Skype, you can use any Voicent program as if you are using regular telephone lines.

SkypeOut SkypeOut allows you to call both local, long distance and international phones and cell phones directly from Skype (thus from Voicent). You can choose a monthly plan or per minute plan. The monthly subscription is $2.95 for 10,000 minutes1 on calls in the US and Canada.

SkypeIn Anyone can dial your SkypeIn number from a landline or mobile phone. A Skype in number looks exactly the same as a regular phone number. In addition, if you have a SkypeIn number , you can set it up as your caller ID display. You can also get Skype Voicemail

Setup and Configuration

Video: Use Skype with Voicent

  • download and install Skype (Please download Skype release 3.8. Skype release 4 lacks some features available in release 3 and is not supported. Select Download page from Skype website, and go to the end of page and click previous release)
     
  • Configure Voicent Gateway for Skype
    Select Setup > Options > Skype from Voicent Gateway main menu



    There are two modes you can start Skype with Voicent.

    1. Manual Mode

    Start Skype programs manually and have Voicent connect to them. To connect to running Skype instances, click on the Stop/Start button to restart the gateway.

    2. Auto Mode

    Click the Add button to specify the Windows user account to run Skype. If you need to run multiple lines, you must specify multiple user accounts.

Use Voicent and Skype

You can use either Skype user name or regular telephone number when making outbound calls. If you want to use Skype user name, please prefix it with skype:, such as skype:echo123.

For regular Skype number, you need to include the country code. For example, you need to enter 1-408-725-7578 in the spreadsheet, where 1 is the country code for US and Canada. However, you could have Voicent automatically add 1 to a 10 digit number by setting dialing rules from Voicent Gateway (Setup > Options > Outbound >Dialing Rule).

For more information, please see Skype FAQ.

1 . Unlimited calling plan has max cap of 10,000 minutes per month and other limitations. Please check  Skype fair usage policy.

 

  Appointment Reminder | Wakeup Calls | Medication Reminder | Group Announcement | STORE | AutoReminder | BroadcastByPhone
 © 2003 - 2009 Voicent Communications, Inc.