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Autodialer Enterprise Edition Configuration

Voicent Broadcast By Phone provides ultimate scalability and reliability for massive telephone voice broadcasting. More enterprise solutions......

BroadcastByPhone Enterprise Edition pricing is dependent on the follow factors:

1. Number of simultaneous calls
2. Number of Remote Clients
3. Number of Dialing Computers

1. Number of simultaneous calls

The maximum number of simultaneous calls is determined by the number of "lines". If you use analog telephone lines, "line" refers to the physical phone line; if you use VOIP, "line" refers to the number of softphones started; if you use Skype, "line" refers to the number of Skype instances.

The number of "lines" needed is determined by your call volume. Normally you can make one call per minute. It includes the dialing, phone ringing, waiting for a human to pick up or for an answering machine beep, then playing your message and hanging up.

2. Number of Clients

With Enterprise Edition, you can run Voicent Application (Broadcast By Phone, Auto Reminder, or Agent Dialer) and Voicent Gateway on different computers. The gateway runs on a server and the application runs on a client.

Voicent Gateway is the actual component making telephone calls. Hence the computer that runs the gateway has to be physically connected to the telephone line. The application, on the other hand, can be run from anywhere as long as it can be connected to the gateway computer through a local area network (LAN) or through the Internet.

There is no limit on where you can run the client application. However, the gateway does limit the number of simultaneous access. For example, if you set up the gateway server on your company's server room, you can run BroadcastByPhone from a desktop computer in your office, or from a laptop computer while traveling, as long as they are not connected to the gateway at the same time.

3. Number of computers that run Voicent Gateway

The client application (BroadcastByPhone, AutoReminder, or AgentDialer) can connect to any number of Voicent Gateways. The gateway will allow the connection if it has an Enterprise Edition License (for remote access) and the number of current connection does not exceed the allowed maximum clients. If you are planning to use multiple gateways, each computer requires an Enterprise Edition license.

Example 1
Requirement:
You use the system for your church and the system is set up at your church office. You need to send voice broadcasting from your church office, but want to do it at your home also.

Recommended configuration:
You need Enterprise Edition with 1 remote client. The enterprise edition enables remote access. Since you can access the gateway from different locations at different time, you only need 1 remote client.

Example 2

Requirement:
You share the system among 5 stations. The dialing computer is setup at a server room. Most of the times, two people will use the system simultaneously, and occasionally, 4 people will use the system simultaneously.

Recommended configuration:
You need Enterprise Edition with at least 4 remote clients. .

Example 3

You have 50 branch offices in the US, and each office has a 4-line BroadcastByPhone dialing system. If you want to utilize all these system for nation-wide calling campaign (200 simultaneous phone calls).

Recommended configuration:
You need 50 4-Line Enterprise Edition licenses.

If your branch office do not use the system during nation-wide campaign, each system only need 1 remote client license; otherwise, you need 2 remote client license for all computers.


 © 2003 Voicent Communications, Inc.