Exactly how “easy” is easy?

QUESTION: “I’m a part-time web developer and full-time business owner. Your website has the word ‘easy’ in like every sentence. Please tell me exactly how easy it would be to have your software generate an automatic phone call whenever a customer makes a purchase on our website.”

ANSWER: You would have to put the following script in your web form: call_text("650-123-4567", "Hello. This is Acme Web Sales. We have received your order and will ship it as soon as possible. Thank you", 1)

Then, after the page processes an order, the buyer would receive a phone call delivering the following message:  “Hello, this is Acme Web Sales. We have received your order and will ship it as soon as possible. Thank you.” Or, whatever specific message you want.

QUESTION: Right . . .  you’re toying with me, aren’t you?

ANSWER: Hey, we said it was easy.

QUESTION: OK, so which products do I need to buy if I want to sometimes do voice confirmations and other times do text-message confirmations?

ANSWER: Ohhh, you want to do BOTH phone and text-message confirmations, in that case yeah, it’s still easy. Voicent’s Gateway will handle voice and SMS confirmations.

In addition, if you would like to easily build interactive phone applications, you can get Voicent’s IVR Studio, which as a Graphical User Interface (GUI) environment that is really eas . . . , er, simple to use.